Questions, answered.

No. Absolutely not. Reflekt uses no cameras of any kind — not in the home, not on the device, not anywhere. This is a non-negotiable part of how we've built the product. We believe dignity and safety are not in conflict.

No. The voice component is not always-on. Your parent chooses when to interact with it. We don't record or store ambient audio from the home.

Only the family members you designate have access to insights. Your parent's data is never sold, shared with third parties, or used for advertising. During the pilot, our team may access anonymized data to improve the system — this is explained clearly during onboarding.

Yes — and their consent is required. Reflekt is designed to be used with your parent's knowledge and agreement, not behind their back. We provide materials to help you have that conversation with them in a way that feels supportive, not intrusive.

The Reflekt kit includes three components: a lightweight wristband for your parent to wear, a small ambient sensor that plugs into a wall outlet, and a voice companion device. All three are designed to be unobtrusive and easy to live with.

It's designed to be as simple as plugging in a lamp. No tools, no drilling, no technician visit required. Most families complete setup in under 20 minutes. We walk you through every step, and our team is available if anything isn't clear.

Wear the wristband and go about their normal life. That's it. The ambient sensor and voice companion work in the background. There's no app for your parent to manage, no buttons to press, and no daily tasks required of them.

No. Your parent doesn't need any device beyond what comes in the kit. The family member (you) receives insights through a simple app or email summary — but your parent's experience requires no technology skills at all.

Reflekt quietly learns what everyday life looks like for your parent over time — their routines, rhythms, and patterns. Once it has a picture of what's typical, it can notice when something feels meaningfully different. It's personal to your parent, not a generic average.

No. Reflekt is specifically designed to minimize noise. You won't receive alerts for every small variation. The goal is to surface only the signals that genuinely warrant your attention — and to deliver them calmly, not as alarms.

No. Reflekt is not a medical device and does not provide medical diagnoses. It's an early-awareness tool that helps families notice changes worth discussing with a doctor. Think of it as a more informed version of "something seems a little off lately."

Reflekt notifies the designated family member with a clear, calm summary of what's changed. What you do with that information is entirely up to you. Reflekt is not a 911 replacement — it's a tool to help you act before something becomes an emergency, not after.

Pilot pricing details are shared during the application process. Founding Families receive a locked-in rate that will not increase for 12 months after public launch. There is no commitment required at the application stage.

Yes. You can pause or stop at any time, for any reason. We'll arrange hardware return and there are no penalties. We'd rather you feel completely comfortable than feel locked in.

Join the waitlist. We're planning additional cohorts throughout 2026, and waitlist members will be first to hear about openings. We'll notify you as soon as a spot becomes available.